Privacy policy

At Pawsy, we believe that protecting your information is just as important as caring for your pets. This Privacy Policy explains how we collect, use, and safeguard your data, so you can shop with confidence.

1. Information We Collect

When you interact with Pawsy, we may collect:

  • Personal details: Name, email, phone number, and shipping/billing addresses.

  • Shopping preferences: Products you like, order history, and wishlist items.

  • Payment information: Payment information is processed securely by our payment partners; Pawsy does not store your full credit/debit card details.

  • Website interactions: Cookies, IP addresses, and browsing patterns to personalize your experience.

2. How We Use Your Information

We use your information to:

  • Fulfil and deliver your orders promptly.

  • Keep you updated with order confirmations, shipping notifications, and exclusive pet-related offers.

  • Tailor your shopping experience based on preferences and past purchases.

  • Prevent fraud and ensure the safety of our store and customers.

3. Sharing Your Information

Your data is yours. We never sell or trade your information. We only share your information with:

  • Shipping carriers to deliver your pets’ essentials.

  • Payment processors to complete your purchases securely.

  • Law enforcement or regulatory bodies if legally required.

4. Security You Can Trust

We implement advanced security measures to keep your information safe, including encrypted transactions, secure servers, and limited access controls. Your peace of mind matters as much as your pet’s comfort.

5. Cookies & Tracking

Pawsy uses cookies and similar technologies to:

  • Enhance your shopping experience.

  • Track performance and optimize website navigation.

  • Offer personalized recommendations for your pets.

You can disable cookies in your browser settings, though some features may not function properly.

6. Your Rights

You have complete control over your data. You can:

  • Access, update, or correct your personal information.

  • Request deletion of your personal information (subject to legal obligations).

  • Opt-out of marketing emails at any time.

To exercise these rights, reach out to us at:
📧 info@pawsyshop.co