FAQ'S
Q: Do I need WiFi for the Smart Pet Camera?
A: Yes, a 2.4GHz WiFi connection is required to stream video, use the app, and toss treats remotely.
Q: How do I clean the dog water fountain?
A: It takes just a few minutes! The fountain has 3 easy-to-remove parts. Rinse with warm water and mild soap once a week. Filters should be replaced every 2–4 weeks.
Q: Can I use this for cats too?
A: Absolutely! Both the water fountain and the smart treat camera work great for cats as well as dogs.
Q: Is there a monthly fee for the app?
A: Nope! All the core features—live video, 2-way audio, and treat tossing—are free. No subscription required.
Q: What kind of treats work with the dispenser?
A: Small, dry treats work best (about 0.5–1 inch in size). Avoid wet, sticky, or oversized treats.
Q: What if my pet knocks the camera over?
A: The device has a sturdy base and can also be wall-mounted with the included kit for extra security.
Q: Is this safe for puppies and kittens?
A: 100%! All products are made from pet-safe, BPA-free materials and designed for multi-pet households.
Q: How fast is shipping?
A: Orders ship within4 to 5 days. Delivery typically takes 3–7 business days depending on your location.